Warranty Claim Form

Please complete the fields below to begin your warranty claim submission. Once all fields are completed, click Submit Warranty Claim. A representative of S. G. Torrice will contact you if further information is needed to process your warranty claim. To expedite the warranty claim process, please provide all available information on the defective part and reason for failure.

Full unit replacements require approval from both S. G. Torrice and the equipment manufacturer. Please do not use this form for full unit replacements. Please call our technical support team at 978-657-4768 for all full unit replacement claims.